For beta help, questions about displayed plans or a completed purchase, cancellation, account or privacy requests, and suspected unauthorized access, email info@paflio.com.
Report a problem
Include your browser and operating system, what you were trying to do, and what happened. A screenshot with private details hidden can help. Do not send passwords, sign-in codes, full payment-card details, or unredacted customer documents.
Retain your original files while we investigate a storage or synchronization problem. Avoid clearing browser data until support confirms that it is safe.
Support during beta is handled by the Paflio team. We do not promise a fixed response time or successful recovery of missing information. If a request is urgent, explain the impact in your message.
Privacy, export, or account deletion
Email info@paflio.com with a subject such as “Paflio privacy request” or “Paflio account deletion.” Include the email associated with your account and what you are requesting. We may need to verify your identity and authority over the affected records.
Export important records you can access before requesting deletion. Signing out or clearing browser data does not delete your cloud account. Shared Workspace records, backups, and legally required records may require separate handling; we will explain any applicable retention and limitations. Do not assume a deleted item can be recovered.
New eligible Solo accounts receive a 30-day free trial without a credit card or automatic charge. If the trial ends without a paid plan, permitted existing records can remain available to view and export, subject to Workspace access and retention. Paid purchase is an explicit step when checkout is available.
For details, see the Privacy Policy and Beta Terms.
About the beta
Paflio is under active development. Review automated results, retain original documents, and check exports before relying on them. It does not provide accounting, tax, legal, or financial advice.
GKI Software Inc.